SHIPPING POLICY
Thank you for choosing CaseCrown.com
Unless noted otherwise, CaseCrown ships all items within 2 days from the order date (not including weekends and holidays) using USPS or UPS depends on selection you made during the check out process. Once your order is shipped, we will send you a shipping notification. If there is any delay or cancellation of your order, you will receive a notification. Please feel free contact us at support@casecrown.com if there is any questions or comments.
Privacy Policy
We at CaseCrown understand and share your concerns about privacy. It is our intention to respect and protect your personal information with the highest standards. The following will explain to you our practices in regards to your private information and why it is collected. If you want to contact a representative with any questions, concerns, or comments, please direct them to Support@CaseCrown.com. Please read our Privacy Policy. By using our website you agree to the terms of our Privacy Policy. Last Updated: 7/29/09 Viewing Our Website Anonymously We offer our website as a resource to you to view our products. It is not required to input any personal information to view this website anonymously (as in revealing personal information). However, once you do input any personal information you will no longer be anonymous.
1. Collecting Information "Personal information" is in reference to any information that is used to identify an individual or household. This is including but not limited to: first and last name; email address; home, business, PO box, or any physical address; gender, age, or occupation; household information; products ordered; and so forth along those lines. The reason why we do collect information is to provide efficient and personalized service. The following is a list of what kind of information we obtain and how we obtain them: Navigation Behavior We track the navigation behavior of our website visitors. This may include from what other URL you were directed to our website and what URL you go to after; and how many times specific pages have been viewed. This is done to better gauge our vistors' demographic and what interests that they have so we can better serve our customers. No personal information is collected. Cookie We may use cookies to keep track of the items in your shopping cart, your login information, and the duration of your visit. Cookies are also used to analyze IP addresses, computer specifications, and compatibility issues. These cookies are never used to store and archive any personal information or to be sold to a third party. Cookies are used in order to provide a better experience for our shoppers. You can also set your preferences to reject cookies but this may affect your shopping experience. Creating an Account Creating an account will make your experience at CaseCrown more effective and will help us prove you with a more personalized and better experience. You will be asked to give us your name and your email address. Orders In order to fulfill purchase orders, we require personal information such as billing information and shipping information. Shipping information will be shared with other parties (such as FedEx, USPS, etc.) strictly to process and fulfill orders. E-Mail Your email may be collected through various ways which includes when you make a purchase, create an account, and email your wish list. Your email address will not be sold or misused.
2. Using Collected Information E-Mail: Newsletters, Sweepstakes and Promotions It is possible that we will email you to send you information about different sweepstakes and promotions. To contact and keep track of customers that are interested in participating we use email. We offer those who opt to receive these emails special promotions, discounts, and other exclusive benefits. We also publicly state the username of those who participate in certain giveaways on our blog/Twitter/etc. To fulfill these giveaways we may request, but not limited to, personal information such as an address. If you do not wish to receive emails you can opt out at anytime by contacting our support at support@casecrown.com. Feedback and Testimonials We may email you requesting feedback and/or testimonial in regards to your purchase. This information is used to help us improve our customer service and inventory. Email Your Wish List and Tell a Friend We will use given email addresses in order to provide the Email Your Wish List and Tell a Friend services. These are voluntary services and will only be used when you request them to be. Online Catalogue Requests and Newsletters Subscriptions These will be distributed by email per request or by voluntary registration. To receive online catalogues or newsletters, we will request for an email address. At any point you no longer wish to receive either, please contact our support and we will cease sending you emails in regards to the fore mentioned. Email addresses obtained for these purposes will never be sold or given to another party.
3. Sharing Information with Third Parties There are certain situations where your personal information inevitably must be shared with a third party. These situations may include but is not limited to: Shippers As mentioned before, personal information will be shared with shippers but only what is necessary to fulfill and process orders. Agents We may use third parties in order to help us improve and perform better to give our customers the very best experience. Your personal demographic information may be shared to analyze and help us become more efficient. This will never be shared beyond these agents or CaseCrown. Your information in this situation will not be allowed to be used in any other means beyond analyzing. Law Enforcement Your personal information will be released to law enforcement or government officials when determined appropriate or necessary. These situations would be in response to subpoenas, legal request, or other legal processes. Your personal information may also be released in investigations of fraud, debt, and charge verification. This is done in order to protect our website users, customers, and affiliates. Credit Card Companies Purchases require credit card charge and billing information in order to process and charge your order. We use third party companies in order to securely process your order. We personally do not save credit card numbers or charge information.
4. Affiliates CaseCrown are involved with affiliates but we do not release any of the personal information given to us to any of our affiliates. We do not control their websites or emails. Please check their privacy policy if you have any concerns or questions in regards to their privacy policy practices. It is not our intent to direct you to affiliates who have abusive business practices such as spamming, sending viruses, etc. Please inform us of any practices at Support@CaseCrown.com.
5. Third Party Websites Please note that if you are directed to our website through a third party website, we are not covered by their privacy policy and vice versa. If you intend to use or share your personal information with these third party websites, we strongly suggest that you read their privacy policy. If CaseCrown ever merges or is acquired by another company, expect your personal information to be shared in order for CaseCrown to continuously provide our products and services.
6. Children's Privacy It is our policy and executed in our business practices to not attract children the age of 13 or under. Accordingly, we cannot definitively monitor who visits our website or who gives us their personal information. If your child has given their personal information to us, please inform us and we will remove it immediately. Minors can purchase from our website only with the consent and with the conjunction of their parents or legal guardian.
7. Account Information At any time you can alter or omit information you wish to share with us given through "My Accounts". This includes contact information, name, and other demographic information. If you wish to stop receiving all forms of communication contact us through Support@CaseCrown.Com. Please note that we occasionally backup all our website information and your account information may also be backed up. In such instances it is not possible to completely remove all of your information.
8. Security Your account information is password protected for your protection. We use industry standard 128-Bit SSL Encryption and firewalls in order to protect all of your sensitive personal information you input in order to purchase from us. However, please note that no computer system can be completely secure. Make sure that your computer is also protected by Anti-Malware/Viral software and keep your browser updated.
9. Opting Out As fore mentioned, if you desire to opt out of our newsletters, promotions, or any email communication, inform us at Support@CaseCrown.Com.
10. Changes to Our Policy CaseCrown reserves the right to amend, remove, and modify this Private Policy at any time. By using our website you agree to all of our terms of this Private Policy.
11. Limitations on Liability IN NO EVENT WILL CaseCrown.Com OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF CaseCrown.com OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
